Assistant Manager with Pici - Kowloon/New Territories

New Territories, Hong Kong

We’re now looking for a dynamic Assistant Manager to join Pici.
我們現正誠聘一位充滿活力的助理經理加入 Pici。

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.
作為助理經理,您將協助餐廳經理經營一家高品質、高客流量的餐廳。您將確保團隊訓練有素、積極向上,並始終如一地為顧客提供友好、親切、貼心且專業的服務體驗。當您在餐廳巡視時,將以經理的身份迎接顧客,並處理可能出現的任何問題。

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.
理想的候選人應熱愛餐飲服務業,至少有一年在知名餐廳擔任助理經理的經驗,並且是一位親力親為、以現場管理為主的經理,喜歡與顧客直接接觸。

Duties & Responsibilities 職責

  • Ensure smooth implementation and execution of the restaurant operations
    確保餐廳營運的順利實施和執行
  • Control stocks for daily use in the restaurant to ensure service requirements are met
    控制餐廳日常庫存,確保滿足服務需求
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
    監督並協調餐廳內食品和飲料的及時、高標準、高效和禮貌的服務
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
    協助餐廳經理協調各項活動,例如招募和培訓、安排排班以及滿足顧客需求
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
    安排新進員工的入職事宜(安排訓練和訂購制服)
  • Monitor compliance with safety and hygiene regulations
    監督安全和衛生法規的遵守情況
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints
    收集客人回饋,做出相應回應,並解決客人投訴

Requirements 要求

  • 3+ years experience in hospitality industry
    擁有3年以上飯店業經驗
  • Strong management skill with a positive mindset and friendly image
    具備較強的管理能力、積極的心態和友善的形象。
  • Understanding in MS Office
    了解 MS Office
  • A team player who is reliable and dependable
    一位可靠且值得信賴的團隊成員
  • Excellent communication, interpersonal and leadership skills
    優秀的溝通、人際溝通和領導能力
  • Self-organised and details-oriented with a strong sense of responsibility
    自我管理能力強,注重細節,責任感強。
  • Fluency in English is a must. Proficiency in other languages is an advantage, with Cantonese-speaking candidates given preference.
    英語流利是必備條件。精通其他語言者優先考慮,會說粵語者較佳
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
    體現了我們的行為價值觀—團隊合作、友善待人、盡職盡責和積極向上

Benefits 員工福利

  • 50% discount at all our restaurants
    所有餐廳均享五折優惠
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
    每月保證獎金-團隊為場館的成功做出貢獻,並根據其業績獲得相應的獎勵
  • Cash and credit card tips
    現金和信用卡小費
  • Medical insurance
    醫療保險
  • Birthday gift certificate
    生日禮券
  • Referral bonus
    推薦獎金

Discover more about your next adventure: https://pici.hk/our-philosophy/
探索更多關於你下一次冒險的信息: https://pici.hk/our-philosophy/

Assistant Manager with Pici - Kowloon/New Territories

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Assistant Manager with Pici - Kowloon/New Territories

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